Before you buy

Facts & Answers

Liquidation only works when both sides know exactly what is being sold. These are the answers our team gives on the phone every day, documented here so you can read them before you spend a dollar.

Legal entity

PalletCove Liquidation LLC

Formed in Texas

Hours (CT)

Monday – Friday: 8:00 AM – 6:00 PM CT

Saturday: 9:00 AM – 2:00 PM CT

Sunday: Closed

At a glance

The essentials in one place

Every figure below is the same one used at checkout, on invoices and in our published policies.

Legal entity

PalletCove Liquidation LLC

Formed in Texas

Minimum order

One pallet

No membership, no application fee

Handling time

3 business days

After payment clears

Shipping coverage

48 contiguous states

Free Dallas warehouse pickup

Payment methods

Card, ACH, wire

PCI-DSS compliant card processing

Sales tax

8.25% shown, covered by us

On qualifying orders

The company

The company — what you need to know

Who we are, where we operate and how to reach us.

Sourcing

Sourcing — what you need to know

Where loads come from and what we can document.

Manifests

Manifests — what you need to know

Manifested versus unmanifested loads, stated plainly.

Payment

Payment — what you need to know

Accepted methods, when you pay and sales tax.

Freight

Freight — what you need to know

Flat rates, transit times and delivery day.

Claims

Claims — what you need to know

Shortages and transit damage, step by step.

Buying

Buying — what you need to know

Minimums, requirements and pickup.

Condition

Condition — what you need to know

Grades, testing and retail-value estimates.

Returns

Returns — what you need to know

Final-sale terms and what we do stand behind.

Condition grading

What each grade means in practice

The grade on a listing is the grade you receive. Nothing is upgraded in the description.

GradeWhat it isWhat to expect
Customer returnsUnits returned by shoppers. A mix of working, lightly used and non-functional items.Sorting and testing required on your side. Packaging is often opened.
OverstockUnsold, unused inventory cleared by the retailer or supplier.Generally the cleanest grade. Packaging may show storage wear.
Shelf-pullsUnused units removed from retail display or seasonal resets.Product is unused; retail wear and price stickers on packaging are normal.
SalvageDamaged or incomplete inventory sold for parts, repair or scrap value.Not sold as working merchandise. Priced accordingly.

Freight

Flat delivery rates, published

These are the same options and prices shown at checkout. Nothing is added afterwards.

Delivery optionRateTypical transit
Free freight deliveryEvery pallet and truckload ships free to all 48 contiguous states, delivered on a scheduled appointment with unloading handled for you.Free3–7 business days

Handling is 3 business days after payment clears, before transit begins. Full details are in our Shipping Policy.

Important buyer disclosure

PalletCove Liquidation is an independent liquidation reseller operated by PalletCove Liquidation LLC. Retailer and brand names describe the original source of inventory only and imply no affiliation, authorisation or endorsement. Liquidation merchandise is sold as-is with no manufacturer or retailer warranty. Retail values shown on manifests are supplier-stated estimates, not appraisals or guarantees, and we make no claim or promise about resale income. Prices are shown in US dollars and we ship to the 48 contiguous United States only.

How an order runs

From listing to delivery

The same four steps apply to a single pallet and to a full truckload.

How buying works

From manifest to loading dock in four documented steps

A wholesale liquidation purchase should read like a freight contract, not a gamble. Here is exactly what happens after you choose a load.

1. Review the manifest and load detail

Every pallet and truckload lists condition grade, unit count, category mix and estimated retail value before you commit. Ask our desk for the line-level manifest on any load.

2. Reserve your load and receive an invoice

Checkout places the load on hold in your name and generates a formal invoice from PalletCove Liquidation LLC. Nothing is charged automatically and a representative confirms freight in writing.

3. Pay by card, ACH or bank wire

Card payments run on our processor's encrypted PCI-DSS page. Wires initiated before 2:00 PM CT clear the same business day, and resale certificates on file are invoiced tax-exempt.

4. We load, seal and dispatch with a BOL

Loads ship in 3 business days after payment clears, with a bill of lading and tracking issued the day the trailer leaves our dock.

PalletCove Liquidation LLC — Texas-formed LLCResale certificates accepted for tax-exempt invoicingEncrypted, PCI-DSS compliant card paymentsBill of lading and tracking on every dispatchWritten condition grade on every listingFree shipping included on every order4820 Cove Industrial Blvd, Dallas, TX 75236PalletCove Liquidation LLC — Texas-formed LLCResale certificates accepted for tax-exempt invoicingEncrypted, PCI-DSS compliant card paymentsBill of lading and tracking on every dispatchWritten condition grade on every listingFree shipping included on every order4820 Cove Industrial Blvd, Dallas, TX 75236

Still need something confirmed in writing?

Ask for it. Manifests, condition notes and freight terms are documented and shared before you pay.

Buyer protection

Built to be audited, not just advertised

Wholesale liquidation attracts imitators. These are the checks that let a professional reseller buy from us with confidence.

Every load is documented

Invoice, manifest summary, condition grade and bill of lading are issued in writing under our Texas-formed entity — the paperwork your accountant and your state resale filings need.

Free shipping, tracked to your door

Outbound trailers ship with a bill of lading, carrier name and tracking. Damage discovered at delivery is claimable when noted on the delivery receipt.

Payments stay verifiable

We invoice first and confirm payment instructions by phone before any funds move, so you always know exactly who you are paying and why.

Questions before you buy? Read our payment policy and refund policy, or call (713) 819-3904 and speak to a load specialist.