Help

Support Centre

Real people, seven days a week. Start here and we'll point you at the fastest route to an answer.

Order status

Email your order number and our desk sends confirmation, freight approval and dispatch updates.

Request an update

Freight and delivery

Rates, liftgate service, appointment scheduling and carrier handoffs.

Freight guide

Claims and returns

Short shipments and transit damage — reported within 48 hours of delivery.

Return policy

Everything else

Resale certificates, invoicing, volume pricing and warehouse visits.

Contact us

Still need a person?

Call the warehouse directly during dock hours, or email us any time and we'll reply within one business day.